Frequently Asked Questions
Everything you need to know about your crafting and home decor journey with Hobbii.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location, usually arriving within 10 to 15 business days.
What is your return policy for yarn and home accessories?
We offer a 100% satisfaction guarantee. You can return any unused products in their original packaging within 30 days of purchase for a full refund.
Are your products ethically sourced?
Yes, we prioritize sustainability and ethical labor practices. Most of our yarns are OEKO-TEX® certified, ensuring they are free from harmful chemicals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I track my package after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking link to monitor your package's progress in real-time.
Do you offer bulk discounts for large home projects?
Yes, we offer special volume pricing and 'Buy More, Save More' deals on selected yarn packs and home textile supplies throughout the year.